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• Take responsibility for your actions

• People are stupid

• "It seemed like a good idea at the time," is all the reason you need

• Always learn their name

• First impressions count.  First impressions last

• Look people in the eye

• Be told to "stop" not "go"

• Worrying achieves nothing

• Always have cash

• You can't always be proven right and keep the peace. Know which is necessary